Operational Resources
Fire Damage Guides
Fire damage documentation standards and restoration procedures: cornerstone documentation guide, fire code upgrade documentation, smoke and soot documentation standard, contents inventory documentation standard, intake, smoke/HVAC/odor/contents documentation, and structural stabilization.
12 operational guides
Playbooks
Fire Damage operational guides
Field-ready procedures, checklists, and documentation standards for this discipline.
- Documentation Standard
Fire Code Upgrade Documentation Guide
Contractor playbook for identifying, documenting, justifying, and recovering code-required building upgrades during fire insurance claims — ordinance and law, AHJ coordination, permit evidence, Xactimate organization, and supplement support.
20 minOpen guide →
- Workflow
Commercial Fire Claims Guide
Contractor playbook for documenting, estimating, supplementing, and recovering commercial fire insurance claims — office, retail, industrial, hospitality, healthcare, and multi-tenant properties with large-loss documentation, tenant coordination, and phased reconstruction workflows.
20 minOpen guide →
- Documentation Standard
Pack-Out Documentation Guide
Contractor operational standard for documenting pack-out operations on fire insurance claims — chain of custody, inventory accuracy, transportation, storage, cleaning coordination, return delivery, estimating support, supplements, and defensible claim files.
26 minOpen guide →
- Documentation Standard
Smoke & Soot Damage Documentation Guide
Contractor operational standard for documenting smoke and soot contamination on fire insurance claims — contamination types, inspection workflows, migration evidence, HVAC scope, estimating support, supplements, and claim recovery.
24 minOpen guide →
- Documentation Standard
Contents Inventory Documentation Guide
Contractor operational standard for documenting personal property and business contents on fire insurance claims — room-by-room inventory, photography, valuation support, clean-versus-replace evidence, estimating documentation, supplements, and claim recovery.
24 minOpen guide →
- Documentation Standard
Fire Damage Documentation Guide
Contractor operational standard for documenting residential and commercial fire damage insurance claims — inspections, structural evidence, smoke and soot migration, contents, estimating support, supplements, and claim recovery.
26 minOpen guide →
- Checklist
Fire Claim Intake Checklist
Field-ready fire claim intake checklist: secure the site, capture origin and migration evidence, flag HVAC and contents scope, and open a supplement-ready file before production locks in carrier assumptions.
12 minOpen guide →
- Field Procedure
Smoke and Soot Documentation Procedure
Field procedure for smoke and soot evidence: contamination types, migration path narrative, substrate photos, test-clean results, and room-indexed files carriers can map to sketch rooms.
14 minOpen guide →
- Field Procedure
HVAC Contamination Documentation Procedure
Field procedure for HVAC inspection and documentation on fire claims: system status, register and duct evidence, component photos, specialist reports, and partial-system scope diagrams.
12 minOpen guide →
- Field Procedure
Odor Mitigation Documentation Procedure
Field procedure for fire odor assessment and treatment documentation: pre-treatment logs, source-removal photos, equipment placement, duration records, and post-treatment verification.
11 minOpen guide →
- Field Procedure
Contents Documentation Procedure
Field procedure for fire contents inventories, pack-out chain of custody, salvageability decisions, and photo proof that ties cleaning, storage, and replacement lines to item-level evidence.
13 minOpen guide →
- Field Procedure
Structural Stabilization Documentation Procedure
Field procedure for emergency structural stabilization on fire claims: shoring, bracing, temporary protection, pre-demolition framing photos, and discovery documentation during tear-out.
12 minOpen guide →
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Related education
Articles that explain why these procedures matter and how carriers evaluate them.
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