Operational Resources
Fire Damage Guides
Start with the supplement playbook, then documentation standards for smoke, contents, pack-out, and code upgrades. Field procedures cover intake through structural stabilization on residential and commercial fire losses.
13 operational guides
Playbooks
Fire Damage operational guides
Field-ready procedures, checklists, and documentation standards for this discipline.
- Workflow
Fire Damage Supplement Playbook for Contractors
The definitive contractor operational playbook for fire damage supplements — from carrier estimate review through site inspection, documentation packaging, supplement submission, reinspection, objection response, commercial coordination, and final settlement on fire insurance claims.
22 minOpen guide →
- Workflow
Commercial Fire Claims Guide
Contractor playbook for documenting, estimating, supplementing, and recovering commercial fire insurance claims — office, retail, industrial, hospitality, healthcare, and multi-tenant properties with large-loss documentation, tenant coordination, and phased reconstruction workflows.
20 minOpen guide →
- Documentation Standard
Fire Damage Documentation Guide
Contractor operational standard for documenting residential and commercial fire damage insurance claims — inspections, structural evidence, smoke and soot migration, contents, estimating support, supplements, and claim recovery.
26 minOpen guide →
- Documentation Standard
Fire Code Upgrade Documentation Guide
Contractor playbook for identifying, documenting, justifying, and recovering code-required building upgrades during fire insurance claims — ordinance and law, AHJ coordination, permit evidence, Xactimate organization, and supplement support.
20 minOpen guide →
- Documentation Standard
Smoke & Soot Damage Documentation Guide
Contractor operational standard for documenting smoke and soot contamination on fire insurance claims — contamination types, inspection workflows, migration evidence, HVAC scope, estimating support, supplements, and claim recovery.
24 minOpen guide →
- Documentation Standard
Contents Inventory Documentation Guide
Contractor operational standard for documenting personal property and business contents on fire insurance claims — room-by-room inventory, photography, valuation support, clean-versus-replace evidence, estimating documentation, supplements, and claim recovery.
24 minOpen guide →
- Documentation Standard
Pack-Out Documentation Guide
Contractor operational standard for documenting pack-out operations on fire insurance claims — chain of custody, inventory accuracy, transportation, storage, cleaning coordination, return delivery, estimating support, supplements, and defensible claim files.
26 minOpen guide →
- Checklist
Fire Claim Intake Checklist
Field-ready fire claim intake checklist: secure the site, capture origin and migration evidence, flag HVAC and contents scope, and open a supplement-ready file before production locks in carrier assumptions.
12 minOpen guide →
- Field Procedure
Smoke and Soot Documentation Procedure
Field procedure for smoke and soot evidence: contamination types, migration path narrative, substrate photos, test-clean results, and room-indexed files carriers can map to sketch rooms.
14 minOpen guide →
- Field Procedure
HVAC Contamination Documentation Procedure
Field procedure for HVAC inspection and documentation on fire claims: system status, register and duct evidence, component photos, specialist reports, and partial-system scope diagrams.
12 minOpen guide →
- Field Procedure
Odor Mitigation Documentation Procedure
Field procedure for fire odor assessment and treatment documentation: pre-treatment logs, source-removal photos, equipment placement, duration records, and post-treatment verification.
11 minOpen guide →
- Field Procedure
Contents Documentation Procedure
Field procedure for fire contents inventories, pack-out chain of custody, salvageability decisions, and photo proof that ties cleaning, storage, and replacement lines to item-level evidence.
13 minOpen guide →
- Field Procedure
Structural Stabilization Documentation Procedure
Field procedure for emergency structural stabilization on fire claims: shoring, bracing, temporary protection, pre-demolition framing photos, and discovery documentation during tear-out.
12 minOpen guide →
Learn the strategy
Related education
Articles that explain why these procedures matter and how carriers evaluate them.
- Why Fire Damage Claims Get Underpaid: Documentation Mistakes Contractors Make →
- Smoke Damage Documentation Mistakes: 10 Costly Errors That Lead to Underpaid Fire Insurance Claims →
- Fire Claim Documentation Checklist: Everything Contractors Should Include Before Submitting a Supplement →
- Why Fire Damage Supplements Get Denied: 12 Documentation and Scope Mistakes Contractors Can Prevent →
See how Claims Ninja supports fire damage operations end to end.
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