Platform
The contractor claims operations platform
Claims Ninja combines seasoned supplement professionals, a live management platform, and an expanding AI intelligence layer—so restoration and roofing teams run claims with the rigor of a dedicated operations department.
How it works
Human expertise plus platform power
Claims Ninja is not a tool waiting for adoption—it is the operational backbone contractors use today, backed by people who know carrier negotiation and supplement strategy.
Expert claim support
Supplement professionals, negotiation support, and public adjuster services when you need full claim ownership—without building an in-house team.
Claims management technology
Client portal, claim tracking, document management, real-time communication, billing, and project visibility—operational today across your book of business.
AI intelligence
AI-assisted triage, opportunity scoring, and scope analysis that accelerate expert review and surface recovery potential before money is left on the table.
Platform modules
Every capability, one connected ecosystem
Each module is live today and shares the same claim context—so your team, documents, and recovery workflows stay aligned from intake through payment.
Client Portal
Manage documents, communication, and project activity.
Explore module →Claim Tracking
Monitor claim status and recovery progress.
Explore module →Communication Hub
Collaborate directly with the Claims Ninja team.
Explore module →Billing & Payments
Manage invoices and claim-related billing.
Explore module →AI Claim Analysis
Identify missed opportunities and claim recovery potential.
Explore module →
AI intelligence layer
Intelligence built on the platform you already use
AI does not replace your team or our experts—it accelerates them. Claims Ninja intelligence runs on the same files, workflows, and claim context your operation uses every day.
Recovery opportunity scoring
Prioritize claims with the highest supplement and uplift potential across your pipeline.
Scope gap detection
Flag line items and documentation gaps common in carrier estimates before submission.
Expert-validated output
Machine triage feeds specialist review—final strategy and negotiation stay human-led.
Ecosystem expansion
A platform that grows with your operation
Claims Ninja is actively expanding the ecosystem you use today—not a roadmap slide. New capabilities layer onto the same portal, tracking, and communication foundation.
- Claims intelligence engine for pattern recognition across your book
- Recovery opportunity scoring integrated with intake and tracking
- Claims operating system that unifies field, office, and expert workflows
- CRM replacement purpose-built for contractor claim operations
Frequently Asked Questions
Answers to common questions about the Claims Ninja platform.
Claims Ninja is built for contractors, restoration companies, and property claim professionals managing insurance work at volume. If your team handles storm, water, fire, mold, or contents losses and needs stronger documentation and supplement support without building an internal claims department, the platform is designed for you.
Your crew handles production — mitigation, repairs, roofing, contents handling, and customer communication on site. Claims Ninja supports estimate review, supplement strategy, documentation organization, and carrier communication. You stay in control of the job; we strengthen the claim file behind you.
Claim files are stored with encrypted access controls and role-based permissions. Document handling follows practices aligned to contractor and carrier workflows. Your team controls who sees what within your organization.
Yes. Role-based access lets you limit visibility by user, office, or function. Owners and managers typically see full claim history; field users may see only assigned files.
The claim tracking module shows file status, supplement history, carrier responses, and next steps. Your office gets visibility without chasing email threads or spreadsheet updates.
Yes. The communication hub keeps correspondence, notes, and status updates tied to each claim. Centralized history reduces miscommunication when multiple team members touch the same file.
Supplement support includes scope review, line-item analysis, documentation guidance, and carrier-ready supplement submissions. Expert teams identify missing items, pricing gaps, and code-related opportunities — then organize the file so adjusters can review efficiently.
Claims Ninja is a contractor-focused claims support platform that includes access to licensed public adjusters, estimators, supplement specialists, and other claims professionals when needed. We help contractors maximize claim recovery through documentation, estimate review, supplements, and carrier communication while supporting the overall claims process.
Ready when you are
Start with a free claim review
Tell us about your operation. We'll assess your claim workflow, identify recovery opportunities, and outline next steps.