Pricing

Transparent pricing for claim operations

Pricing is structured around the work required, the claim stage, and the value recovered. Whether you need estimate writing, supplement support, negotiation, or advanced claim services, Claims Ninja keeps pricing clear before work begins.

Services

Pricing by claim service

Each service has a defined fee structure so your team knows what to expect before work starts.

  • Estimate writing

    For contractors who need accurate estimate development based on claim size and scope.

  • Supplement support

    For missed scope, hidden damage, pricing discrepancies, and approved supplemental increases.

  • Insurance negotiation

    For carrier estimate gaps, settlement increases, and claim recovery support.

  • Advanced claim support

    For appraisal, complex claims, prolonged files, and supporting documentation needs.

Estimate writing

Estimate writing rates

Estimate writing rates are tiered by estimate value so pricing scales fairly with project size.

Estimate writing rates

Under $12,500 estimate value$100 minimum
$12,500 – $100,0001.25%
$100,001 – $200,0000.75%
Over $200,0000.50%

Estimate invoices are issued upon completion and client approval through the Client Portal.

Negotiation & supplements

Recovery-based pricing

Negotiation and supplement fees align to documented carrier-approved increases — not gross invoice totals.

Insurance negotiation rates

Minimum fee$150
When a carrier estimate is available15% of documented settlement increase above the carrier's original estimate
When no carrier estimate has been provided4% of final RCV settlement

Negotiation invoices are issued after successful negotiation and final approval.

Supplement support rates

Approved supplemental scope15% of documented increase approved by the insurance carrier from submitted supplemental scope

Supplement invoices are issued after successful negotiation and final approval.

Negotiation and supplement invoices are issued after successful negotiation and final approval.

Additional services

Supporting services and payment options

Complex files and documentation needs may include pass-through or fixed service fees.

  • Appraisal support

    $500 – $1,200 depending on claim complexity and scope.

  • EagleView reports

    $60 per project when required for roofing documentation.

  • Payment processing

    ACH is available with no processing fee. Credit card payments include a 3% convenience fee.

How billing works

From submission to payment

Invoices are tied to completed work and client approval — then due immediately once approved.

  1. 1

    File or service is submitted

    Your team submits a claim file or requests estimate, supplement, negotiation, or support work.

  2. 2

    Claims Ninja completes the work

    Estimate development, supplement strategy, negotiation, or supporting claim services are performed.

  3. 3

    Client reviews and approves

    You review deliverables and approve completed work through the Client Portal.

  4. 4

    Invoice is issued

    An invoice is generated based on the approved service and applicable fee structure.

  5. 5

    Payment is processed

    Payment is processed through the method on file — ACH with no fee, or credit card with a 3% convenience fee.

Frequently Asked Questions

Answers to common questions about Claims Ninja pricing and billing.

Fees are structured by service type — not a single flat rate on every file. Estimate writing uses tiered rates by estimate value. Insurance negotiation uses a $150 minimum plus 15% of documented settlement increase when a carrier estimate exists, or 4% of final RCV when no carrier estimate has been provided. Supplement support is 15% of the documented increase approved from submitted supplemental scope. Additional services such as appraisal support or EagleView reports are quoted based on claim complexity.

Estimate writing rates are tiered by estimate value: $100 minimum for estimate value under $12,500; 1.25% for $12,500–$100,000; 0.75% for $100,001–$200,000; and 0.50% for estimate value over $200,000. Estimate invoices are issued upon completion and client approval through the Client Portal.

Yes. Estimate writing has a $100 minimum for estimate value under $12,500. Insurance negotiation has a $150 minimum fee. These minimums apply before percentage-based calculations on larger scopes.

The 15% fee applies to the documented settlement increase above the carrier's original estimate when a carrier estimate is available — through insurance negotiation. It also applies to supplement support: 15% of the documented increase approved by the insurance carrier from submitted supplemental scope. The fee is tied to carrier-approved increases, not gross invoice totals.

The 4% of final RCV settlement fee applies to insurance negotiation when no carrier estimate has been provided by the carrier. This structure is used in qualifying no-estimate scenarios so your team understands the fee basis before work proceeds.

ACH is available as a free payment processing option — no processing fee. Credit card payments include a 3% convenience fee. Payment is processed through the method on file after invoice approval.

Estimate invoices are issued upon completion and client approval through the Client Portal. Negotiation and supplement invoices are issued after successful negotiation and final approval. Invoices are due immediately once approved.

Appraisal services are typically $500–$1,200 depending on claim complexity and scope. EagleView reports, when required for roofing documentation, are $60 per project. These are quoted or pass-through fees separate from core estimate, negotiation, and supplement rates.

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