Platform
Billing & Payments
Manage invoices, fee structures, and claim-related billing with clarity for finance and operations.
Invoice visibility
See what is billed, pending, and paid per claim or contract.
Predictable fee models
Align billing with your partnership structure and volume.
Finance-friendly exports
Support accounting workflows with organized payment records.
Fewer billing surprises
Transparent line items tied to claim activity and deliverables.
Frequently Asked Questions
Answers to common questions about billing and payments.
Fees depend on the service performed — tiered estimate writing rates, negotiation percentages, or supplement recovery fees. Invoices are issued after work is completed and approved, then paid via ACH (no processing fee) or credit card (3% convenience fee).
Percentages vary by service: estimate writing uses tiered rates from 0.50% to 1.25% by estimate value (with a $100 minimum on smaller files). Negotiation is 15% of documented settlement increase when a carrier estimate exists, or 4% of final RCV when none has been provided. Supplements are 15% of the carrier-approved increase from submitted supplemental scope.
In most cases, no upfront fees are required. Our compensation is typically tied to successful claim outcomes.
Estimate writing fees use tiered percentages by estimate value or a $100 minimum on smaller scopes. Negotiation fees use a $150 minimum plus 15% of documented settlement increase above the carrier's original estimate, or 4% of final RCV when no carrier estimate exists. Supplement fees are 15% of the increase approved from submitted supplemental scope.
Invoices are due immediately once approved. Estimate invoices are issued upon completion and client approval. Negotiation and supplement invoices are issued after successful negotiation and final approval.
No. Contractors engage Claims Ninja on a claim-by-claim basis or through ongoing partnership arrangements depending on their operational needs.
Yes. Many contractors use Claims Ninja selectively on complex, high-value, or resource-intensive claims.
No. Claims Ninja can supplement existing teams, act as an overflow resource, or function as a complete outsourced claims department.
Ready when you are
Start with a free claim review
Tell us about your operation. We'll assess your claim workflow, identify recovery opportunities, and outline next steps.