Claims Strategy
Alex
Claims Strategy
Guides partnership direction and ensures your claims strategy aligns with how your company operates in the field.
Client Launch Center
Welcome to Claims Ninja
Your launch center for getting set up, understanding the process, and preparing your team to submit claims with confidence.
Estimated time: 10–15 minutesAudio Recommended
Complete the agreement to begin setup, or schedule a strategy call if you'd prefer to speak with our team first.
Partnership Launch Roadmap
Your path from agreement to first claim
A clear sequence so your team knows what to expect at every stage of onboarding.
- 1
Complete Onboarding Agreement
Review and complete the onboarding agreement, billing authorization, company information, and team setup form.
- 2
Workspace Preparation
Our team reviews your onboarding details and prepares your Claims Ninja workspace.
- 3
Access Your Claims Workspace
You'll receive access instructions once your workspace is ready.
- 4
Launch Strategy Call
We'll walk through your workflow, answer questions, and make sure your team knows how to submit claims correctly.
- 5
Submit Your First Claim
Send your first claim through the workspace and our team will begin review according to the Claims Ninja process.
Before you begin
What you'll need before starting
The onboarding agreement collects the information needed to activate your partnership and prepare your workspace.
- Business contact information
- Billing information
- Primary onboarding contact
- Project manager / team member details
- Electronic signature authority
After submission
What happens after you submit
Once your onboarding agreement is complete, our team takes it from here.
- Your onboarding information is reviewed
- Your Claims Ninja workspace is prepared
- Our team configures your account
- You'll receive workspace access instructions
- We'll schedule your Launch Strategy Call
- You'll be ready to submit your first claim
Your partnership team
Meet your Claims team
Dedicated specialists who guide your onboarding and support your claims operations from day one.
Claims Operations
Jake
Claims Operations
Leads estimating, supplementing, and day-to-day claim operations so your team has expert support through every file.
Client Success / Client Launch
Katie
Client Launch & Operations
Your primary contact through onboarding — coordinating workspace setup, team configuration, and launch readiness.
Complex Claims (PA)
Patrick
Advanced Claim Support
Available for advanced claim scenarios where deeper advocacy and technical expertise add value to recovery.
Resources & support
Help along the way
Need help? Contact Claims Ninja before submitting if you are unsure who should complete the onboarding agreement.
Ready to launch
Ready to launch your Claims Ninja partnership?
The onboarding agreement includes your service agreement, company setup, billing authorization, team configuration, and workspace enrollment.
Complete Onboarding Agreement
Not quite ready to begin? Schedule a strategy call with our team.