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Appraisal Procedures Guide

Compliance boundaries, demand requirements, and CM duties after award.

cm · appraiser · pa eyes

Claims Manager is NOT acting as a Public Adjuster.

What Appraisal IS

Contractual valuation dispute mechanism determining amount of loss with binding valuation outcome.

What Appraisal IS NOT

Coverage determination, liability decision, or policy interpretation beyond valuation.

Required Authority Documents

Client Appraisal Authorization and Appraiser Contract — no demand without both executed.

Award Issued — CM Duties

  • Confirm award accuracy
  • Track carrier payment
  • Ensure payment aligns
  • Confirm depreciation handling per policy