The Claims Ninja

Client Help Center

getting started

Who Handles What

Role clarity so projects move faster — your team vs The Claims Ninja.

Who Handles What

To keep claims efficient, responsibilities are intentionally divided.

Your Team Handles

  • Field documentation (photos, videos, measurements)
  • Executing construction work
  • Uploading project files and updates
  • Client contract execution
  • Jobsite communication with property owner

The Claims Ninja Handles

  • Estimating
  • Scope development
  • Carrier negotiations to settlement
  • Supplement preparation
  • Communication with adjusters
  • Escalations (when required)
One team builds the project. One team manages the claim.