After submitting your first project, direct all project-related inquiries to the Claims Manager assigned to that project within The Claims Ninja dashboard.
For any other matters, contact one of the Claims Managers on your projects. If they are unable to resolve the issue, it will be escalated to their Team Leader and further as needed until resolved in a timely manner.
Account 1 users can contact their Claims Manager anytime via The Claims Ninja Dash or by phone.