The Claims Ninja

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Key Metrics & SLAs

Turnaround targets and performance benchmarks.

Key Metrics

  • 24-hour estimate turnaround
  • Average 3 weeks to settlement
  • Average 45% more than insurance's initial estimate
  • Public Adjuster in all 50 states with no additional fees where most other PAs are 7–15%
  • Average less than 10% escalation on interiors
  • Average less than 30% escalation on exteriors/roofing

Pricing Overview

See Billing & Fees for the full schedule. Summary:

  • Estimates: Under $12,500: $100 minimum; $12,500 – $100,000: 1.25% of estimate value; $100,001 – $200,000: 0.75% of estimate value; $200,000+: 0.50% of estimate value
  • Negotiations: $150 minimum; 15% of the documented settlement increase above the carrier's original estimate
  • Supplements: 15% of the documented increase approved by the insurance carrier resulting from the submitted supplemental scope
If an enterprise deal was already negotiated, those prices supersede these templated prices.